Boarding policy

Check-in Policy

You must be at the boarding dock for check-in within the following deadlines:

• It is important to prepare all your personal effects (to be brought with you to the ship’s cabin) before boarding starts. Once you have parked on the car deck, you must exit your vehicle as quickly as possible.
• Otherwise, you will be automatically redirected to the standby line and you will lose your guarantee of a place on the crossing. The same scenario may apply if the information relating to the type and/or dimensions of the vehicle is different from the booking.

In low season, from September 15 to June 14, the following boarding priorities are in effect:

1. Vehicles with a reservation
2. Trailers containing perishable foodstuffs
3. Commercial equipment
4. Vehicles on standby

In high season, from June 15 to September 14, the following boarding priorities are in effect:

1. Vehicles with a reservation
2. Trailers containing perishable foodstuffs
3. Vehicles on standby
4. Commercial equipment

You must book at all times to ensure a boarding space. Read our reservation and cancellation policy or make a reservation now.